Sign in Subscribe

Refund Policy

1. Introduction

Welcome to YROM (Your Reality Optimized by Machines), available at https://yrom.com.
We value your trust and strive to deliver quality content, digital resources, and insights related to AI Tips, Prompts, SaaS services, and AI-powered innovations.

This Refund Policy outlines our commitment to fairness and transparency regarding the purchase, use, and potential refund of digital products or services available on YROM.

Please read this policy carefully before making any purchase or subscription.

2. Nature of Our Products and Services

YROM primarily provides digital content and informational services, including but not limited to:

  • AI tips, tools, and guides
  • AI-generated content ideas
  • AI SaaS service reviews
  • Digital eBooks or downloadable PDFs
  • Membership or premium content access

Because these products are intangible digital goods, they are delivered instantly after purchase and cannot be returned once accessed or downloaded.

However, we ensure that all users receive genuine value, transparency, and proper support before and after their purchase.

3. Refund Eligibility

While most of our digital content is non-refundable, refunds may be considered under the following circumstances:

  • Duplicate Payment: If you are accidentally charged twice for the same item or service.
  • Technical Issues: If the purchased file is corrupt or inaccessible and we fail to provide a working replacement within a reasonable timeframe.
  • Unauthorized Purchase: If your account was used fraudulently or without consent (requires verification).
  • Service Unavailability: If a paid service or subscription cannot be delivered due to unforeseen technical or operational reasons.

Each refund request will be evaluated on a case-by-case basis by our support team.

4. Non-Refundable Items

The following purchases are not eligible for a refund once delivered or accessed:

  • Downloaded or accessed AI guides, eBooks, or digital reports
  • AI prompt packs or premium AI idea bundles
  • Membership subscriptions already in use
  • One-on-one consultation or digital workshops once completed

We encourage users to review product details carefully before completing a purchase.

5. How to Request a Refund

If you believe your situation qualifies for a refund, please contact our support team within 7 days of your purchase.
You can reach us at:

📧 Email: mail[@]yrom.com
📍 Address: Bagariguri, Juria, Nagaon, Assam – 782124
🌐 Website: https://yrom.com

Please include:

  1. Your full name and email address used during purchase.
  2. Order details or transaction ID.
  3. A brief reason for requesting the refund.

Our team will review your request within 3–5 business days and notify you of the outcome.

6. Refund Processing Time

Once approved, refunds will be processed within 7–10 business days, depending on your payment method or bank processing timelines.

  • Refunds for digital purchases made via credit/debit card or wallet payments will be credited back to the original payment source.
  • If we cannot refund to the original source, a store credit or replacement access may be provided instead.

7. Cancellations of Subscriptions

If you have subscribed to a recurring plan or membership, you may cancel your subscription anytime.
Upon cancellation:

  • You will retain access until the end of your current billing cycle.
  • No partial refunds will be issued for unused time.
  • Renewal will stop automatically after the cancellation request is processed.

You can cancel directly from your account settings or by emailing us at mail[@]yrom.com.

8. Exceptions to Refunds

Refunds are not applicable in the following situations:

  • Dissatisfaction based on subjective expectations after product access.
  • Failure to use the purchased product or content.
  • Download or access completed successfully.
  • Expired refund window (after 7 days of purchase).

YROM ensures detailed product descriptions and previews to help customers make informed decisions before purchasing.

9. Transparency and Customer Support

At YROM, we aim for complete customer satisfaction through transparency and support.
Our team is available to assist you in resolving any issue related to access, download, or usage before resorting to refunds.

If you face any problem, don’t hesitate to reach out. We believe in resolving every issue amicably and professionally.

10. Policy Updates

YROM reserves the right to update or modify this Refund Policy as needed to reflect new features, payment systems, or compliance requirements.
Updates will be published on this page with the revised effective date.

We recommend checking this policy periodically for the latest information.

11. Contact Information

For refund-related questions, contact us:

AZAHAR AHMED
📍 Address: Bagariguri, Juria, Nagaon, Assam – 782124
📧 Email: mail[@]yrom.com
🌐 Website: https://yrom.com